{"id":9817,"date":"2026-09-15T15:35:06","date_gmt":"2026-09-15T13:35:06","guid":{"rendered":"https:\/\/repair.eu\/?p=9817"},"modified":"2026-09-15T16:20:45","modified_gmt":"2026-09-15T14:20:45","slug":"i-used-to-just-call-a-guy-the-struggle-to-get-repair-information","status":"publish","type":"post","link":"https:\/\/repair.eu\/ca\/news\/i-used-to-just-call-a-guy-the-struggle-to-get-repair-information\/","title":{"rendered":"\u201cI Used to Just Call a Guy\u201d: the struggle to get repair information"},"content":{"rendered":"","protected":true},"excerpt":{"rendered":"","protected":true},"author":24,"featured_media":9825,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"[{\"content\":\"<sub>Under various ecodesign regulations, manufacturers are required to provide professional repairers with repair and maintenance information. For instance for washing machines, the requirement has been applicable from March 2021 for any machine that has been on the market for at least two years. Manufacturers are allowed to ask repairers to demonstrate competence, insurance and compliance with applicable regulations (Regulation (EU) 2019\/2023, \u00a78.1.3.)<\/sub>.\",\"id\":\"811643d8-2230-42ea-8554-4eee904fbcc4\"},{\"content\":\"<sub>See (EU) 2019\/2023 for washing machines, (EU) 2019\/2022 for dishwashers, (EU) 2023\/2533 for dryers and (EU) 2019\/2019 for refrigerators. All of these require manufacturers, importers or authorised representatives to provide the necessary information to any professional repairer who has the required technical competence, complies with local regulations and has liability insurance. They must accept or refuse a professional repairer\u2019s registration within 5 working days and provide the requested repair and maintenance information within one working day after the repairer requests it.<\/sub><br>\",\"id\":\"c8bd9835-9a92-47ba-a39a-7169643f5110\"}]"},"categories":[1],"tags":[],"class_list":["post-9817","post","type-post","status-publish","format-standard","post-password-required","hentry","category-news","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u201cI Used to Just Call a Guy\u201d: the struggle to get repair information - Right to Repair Europe<\/title>\n<meta name=\"description\" content=\"This is the story of Jacob, a professional repairer who has been trying to get repair information for months, with no success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/repair.eu\/ca\/news\/i-used-to-just-call-a-guy-the-struggle-to-get-repair-information\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u201cI Used to Just Call a Guy\u201d: the struggle to get repair information - 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