Open letter to the European Commission, calling for urgent action against software-driven obsolescence. Without clear rules requiring long-term software updates, millions of devices across Europe are being pushed into premature deaths, generating mountains of unnecessary e-waste and imposing extra costs on citizens and businesses alike. 

Progress: 1 extra year of free Windows 10 updates for users in the EEA, but it’s only a temporary fix. Voluntary measures and vague EU rules aren’t enough. We need binding legislation to guarantee software and security updates that match the real lifespan of our devices.

PRESS RELEASE: On 14 October, Microsoft will end free support for Windows 10, turning millions of PCs into avoidable e-waste. In the lead up to International Repair Day (18 October) we are pushing back against fast tech.

Industry pushback successfully blocked more ambitious user-repairability.

Our message to the Commissioner designate for a Competitive Circular Economy.