Open letter to the European Commission, calling for urgent action against software-driven obsolescence. Without clear rules requiring long-term software updates, millions of devices across Europe are being pushed into premature deaths, generating mountains of unnecessary e-waste and imposing extra costs on citizens and businesses alike. 

Progress: 1 extra year of free Windows 10 updates for users in the EEA, but it’s only a temporary fix. Voluntary measures and vague EU rules aren’t enough. We need binding legislation to guarantee software and security updates that match the real lifespan of our devices.

PRESS RELEASE: On 14 October, Microsoft will end free support for Windows 10, turning millions of PCs into avoidable e-waste. In the lead up to International Repair Day (18 October) we are pushing back against fast tech.

Expensive spare parts are a major barrier to repair. Despite progress in EU law, reasonable prices of spare parts are still far from reality. How can we fix that? Here’s our proposal to address this issue through a horizontal ecodesign measure.

Industry pushback successfully blocked more ambitious user-repairability.